1. Information We Collect

Information You Provide

We may collect information you provide directly to us, including:

• Name
• Email address
• Telephone number
• Billing information
• Account login information
• School or HBCU affiliation you choose to provide
• Ticket and event selections
• Travel search information
• Communications with HBCU GameTrip
• Reviews, comments, or other content you submit
• Information submitted through promotions, surveys, forms, or partner programs

Ticket and Transaction Information

When you purchase tickets or other products through HBCU GameTrip, we may collect information regarding:

• Event purchased
• Ticket type
• Seat information
• Order amount
• Service fees and taxes
• Purchase date and time
• Event organizer
• Transaction status
• Refund or cancellation activity

Payment-card information may be processed directly by our payment-processing providers, including Stripe. HBCU GameTrip does not need to receive or store complete payment-card numbers when payment information is processed directly by those providers. Stripe maintains its own privacy practices governing information it processes.

Travel Information

When you search for hotels, flights, or other travel services, we may collect search criteria such as:

• Destination
• Travel dates
• Number of travelers
• Number of rooms
• Selected event or destination

Travel transactions may be completed through third-party travel providers. Those providers may separately collect information necessary to complete your booking.

Device and Usage Information

We may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring pages
• Search activity
• Event and destination interactions
• Approximate location derived from technical information
• Date and time of visits
• Cookie and similar technology identifiers

Location Information

Certain features may use location information to display nearby events, destinations, places, transportation options, or other relevant content.

Precise device location will only be used when permitted by your device or browser settings.

2. How We Use Information

We may use information to:

• Operate and improve HBCU GameTrip
• Process ticket transactions
• Deliver digital tickets
• Manage accounts
• Display relevant events and destinations
• Facilitate travel searches
• Provide customer support
• Prevent fraud and unauthorized activity
• Communicate event or transaction updates
• Recommend events, places, destinations, and experiences
• Measure attendance, engagement, and platform usage
• Produce aggregated audience and tourism insights
• Support HBCUs, conferences, destination organizations, and event partners
• Improve marketing and promotional campaigns
• Comply with legal and regulatory requirements

We may also use aggregated or de-identified information to understand event attendance, visitor behavior, travel patterns, destination activity, and the broader economic impact associated with HBCU events.

3. HBCUs, Event Organizers, and Partners

HBCU GameTrip works with HBCUs, conferences, promoters, event organizers, destination organizations, travel providers, and other partners.

When necessary to provide a service or complete a transaction, information may be shared with the organization responsible for the relevant event, ticket, travel service, promotion, or customer relationship.

For example, an HBCU selling tickets through HBCU GameTrip may receive information regarding purchasers of its events.

Partners are responsible for their own use of information once received and may maintain separate privacy policies.

4. Google Maps and Google Places

HBCU GameTrip uses Google Maps Platform and Google Places services to provide maps and certain information about restaurants, attractions, businesses, transportation, and other places.

Content provided by Google may include:

• Maps
• Business information
• Photos
• Ratings
• Reviews
• Operating hours
• Place details
• Location information

5. Cookies and Similar Technologies

HBCU GameTrip may use cookies, pixels, local storage, and similar technologies to:

• Keep users signed in
• Maintain shopping-cart sessions
• Remember preferences
• Measure site performance
• Understand platform usage
• Prevent fraud
• Support analytics
• Improve marketing effectiveness

6. How We Share Information

We may disclose information to:

Service Providers

Companies that support hosting, payment processing, email, analytics, ticketing, customer support, fraud prevention, and other platform operations.

Event Organizers

HBCUs, conferences, promoters, or organizations responsible for events you purchase or register for.

Travel Providers

Hotels, airlines, booking platforms, travel technology companies, or other providers involved in travel services you request.

Destination and Strategic Partners

Destination organizations or other partners may receive aggregated, de-identified, or campaign-related information used to measure visitation and event impact.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

• Comply with law
• Respond to legal process
• Protect HBCU GameTrip
• Protect users or partners
• Investigate fraud
• Enforce our Terms

Business Transactions

Information may be transferred in connection with a merger, acquisition, financing, restructuring, or sale of some or all of the business.

7. Analytics and Audience Insights

HBCU GameTrip may analyze ticketing, engagement, travel, and destination activity to better understand the audiences attending HBCU events.

These insights may be used to support:

• Event planning
• Institutional strategy
• Marketing
• Sponsorship development
• Tourism partnerships
• Attendance growth
• Destination impact analysis

Where reports are provided to partners, we may use aggregated or de-identified information rather than identifying individual users unless individual-level information is necessary for the service being provided or permitted by law.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions
• Maintain accounts
• Meet contractual obligations
• Provide customer support
• Detect fraud
• Resolve disputes
• Maintain appropriate business records
• Satisfy legal, accounting, or regulatory obligations

Different categories of information may be retained for different periods.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

10. Your Choices and Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request:

• Access
• Correction
• Deletion
• A copy of certain information
• Information regarding disclosure or processing
• Withdrawal of certain consent
• Opt-out of certain marketing communications

To submit a privacy request, contact: info@flavorisart.com

We may need to verify your identity before completing certain requests.

11. Marketing Communications

You may unsubscribe from promotional emails using the unsubscribe link included in those communications.

Transactional messages concerning tickets, accounts, security, purchases, cancellations, or other service-related matters may still be sent when necessary.

12. Children

HBCU GameTrip is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without legally required consent.

If you believe a child has provided personal information improperly, contact us so we can review and address the matter.

13. Third-Party Websites and Services

HBCU GameTrip may contain links or integrations involving third-party websites, travel services, payment providers, event organizers, social networks, or other services.

Their privacy practices are governed by their own policies. HBCU GameTrip is not responsible for the privacy practices of independent third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy as HBCU GameTrip, applicable law, or our services change.

The updated policy will be posted on this page with a revised Effective Date.

15. Contact Us

Questions regarding this Privacy Policy may be directed to: